Part 4: The Loop of Least Resistance
If Part 3 highlighted the illusion of progress in AI deployment in financial crime compliance. This part the highlights the uncomfortable truth, that “Human in the loop” was meant to safeguard trust.
But when it’s poorly designed,
It trades real assurance for temporary comfort.
Why “human in the loop” can’t just mean human nearby.
“Human in the loop” sounds reassuring.
But it’s become a security blanket.
Most firms interpret it as:
→ One analyst signing off AI outputs
→ A reviewer scanning a dashboard summary
→ A policy line that says “final judgment remains with humans”
In practice?
That human isn’t intervening.
They’re validating.
We’ve turned oversight into a ritual:
Visible, predictable, and largely symbolic.
-A person ticks the box
– The model moves on
-No one asks: Was the model right?
We confuse presence for scrutiny.
Structure for assurance.
That’s not risk management.
It’s choreography.
Real assurance comes from resilient oversight structures—strengthening defences through intentional human intervention, not mere validation rituals
Some will argue:
“Human oversight is a safety net.”
True –
but only if it works.
And too often, that safety net is:
– Under-trained
– Overworked
– Barely empowered to question the machine
If your oversight team can’t explain the model –
they can’t meaningfully challenge it.
Here’s the deeper issue:
When oversight becomes too shallow to add value –
it becomes a source of fragility, not resilience.
-Humans assume the model is right
-The model assumes the human will step in
-No one truly owns the decision
We end up with a loop
where trust lives everywhere –
and accountability lives nowhere.
The alternative?
Move from validation to curated intervention.
Design your loop so humans:
– Intervene on edge cases
– Override with insight – not intuition
– Escalate when judgment is unclear
– Teach the model, not just clean up after it
That’s how oversight becomes strategic –
not symbolic.
Here’s the uncomfortable truth:
Let’s be honest:
“Human in the loop” was meant to safeguard trust.
But when it’s poorly designed,
It trades real assurance for temporary comfort
Who actually owns the decision in your AI system?
Is your loop structured to protect outcomes –
or just reputations?
Next Up: Part 5: “When AI Sounds Right but Gets It Wrong”
If this part highlighted the loop of least resistance, Part 5 highlights the uncomfortable truth that when AI sounds right but can’t explain itself, it doesn’t belong in production.
Fluency can hide flaws, and in FCC, that trust gap is a risk only transparency can close.